Utility crossbody bag

Delivery & Returns Policy

Delivery Information:

1. Shipping Timeframe:
Orders are typically processed and shipped within 1-3 business days. Once shipped, delivery typically takes 3-7 business days.

2. Shipping Methods:
We offer standard shipping via reliable carriers to ensure the safe and timely delivery of your orders.

3. Shipping Rates:
Shipping rates vary based on the total weight of the order and the shipping destination. Customers can view the shipping costs before completing their purchase at the checkout.

4. International Shipping:
At this time, we offer shipping within the [list of countries] and are working on expanding our international shipping options. Customers outside of these regions are encouraged to reach out to us for potential shipping arrangements.

Returns & Exchanges:

1. Return Policy:
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns within 90 days of the delivery date. To be eligible for a return, the item must be in the same condition that you received it, and in the original packaging.

2. Exchange Policy:
If you wish to exchange an item for a different size or color, please contact us within 90 days of the delivery date. We will gladly help you with the exchange process.

3. Return Process:
To initiate a return, please contact our customer support team with your order details. We will provide you with a return shipping label and further instructions for returning the item.

4. Refund Timeline:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Refunds are typically processed within 5-7 business days and are issued to the original method of payment.

5. Non-Returnable Items:
Certain items, such as personalized or customized products, are non-returnable unless there is a manufacturing defect or the item arrives damaged.

We uphold the highest standards in customer satisfaction and aim to provide a seamless shopping experience. If you have any questions or concerns regarding our Delivery & Returns policy, please don't hesitate to contact our customer support team for assistance.